TEC was looking for a reporting tool that would help them improve their reporting operations and provide an easier, faster process to deliver the company’s key information in real time to executives and managers. Chris Lucas, V.P./Data Processing Manager, and his team evaluated different reporting tools and decided to join the TARGIT family in 2017.
With over 20 years of experience with generating reports in SQL and various databases, Chris knew that there is always a learning curve when adopting a new platform. Although he was confident that he could handle implementation of the new and improved reporting system with TARGIT Decision Suite, he also knew that his time and resources were limited.
Tackling the task of testing and validating data on his own would take significant time and resources. Chris couldn’t afford to pause his everyday responsibilities to dedicate his time to getting TARGIT fully up and running, so he turned to us for help.
TARGIT’s testing and validation service was established to help companies ensure the dashboards and reports created for their in-house development team in TARGIT Decision Suite actually meet their needs and match past reports. This service allows companies to move quickly from phase to phase on their BI journey with the peace of mind that their data is correct.
Chris loved the idea, so our consulting team traveled on-site to TEC to complete a two-day testing and validation process for Phase 1 of TEC’s BI and analytics plan.
“We were able to reconcile all the dashboards we were looking at for that Phase 1,” says Chris. “Our executives and managers can see now in real-time our Realized Labor Rates and Work-in-Progress (WIP), which they couldn’t see before. Also, they now can drill down into the WIP report to see whether a work order was completed, by which shop, and by which mechanic. And just being able to do that in those two days of testing and validation would have taken me months by myself.”